SHIPPING POLICY
SEAVANA Skin processing Time:
We attempt to process all orders within 3 business days from when we receive notification of your order or purchase. Processing time begins once you've completed payment for the item. Orders are not shipped or processed on Sundays or holidays.
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If there is any anticipated delay in shipment or processing we will attempt to notify you by email, text or telephone (depending on the information you've provided us and your preference).
Rates and Delivery Estimates:
. Due the varied nature of items, weights, sizes and choices; we aren't able to post flat rates for shipping. Shipping charges for each order are calculated and displayed at checkout. In some cases we may not know the shipping rate and will have to quote it to you separately. Some items are required by the shipping carrier to only be shipped 2nd Day or Priority; in these cases we will quote you the appropriate shipping cost for that specified service.
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Delivery delays can occur due to carrier processing, weather and other unforeseen circumstances. We are not responsible for these types of delays.
Shipments to PO Boxes or APO/FPO addresses:
We ship to addresses within the United States. We do not ship to PO Boxes or APO/FPO/DPO addresses.
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Shipment confirmation:
We will provide you a shipment confirmation and tracking number(s) (when applicable) by email within 24 hours of shipping your product. Please check your junk mail to make sure you receive the email.
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Lost/Damages
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SEAVANA Skin (Sea2Soul LLC) is not responsible or liable for any products damaged or lost during shipment. If you received an order damaged, please file a claim with the shipment carrier directly. If an item is lost during shipment, please file a claim with the shipment carrier directly.
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RETURN POLICY
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We want you to be happy with any purchase from SEAVANA Skin. We do our best to represent our items accurately, specifically and offer high definition photos. This should eliminate any ambiguity and minimize any need to return an item. In case of a n issue, below is our return policy.
f there are any issues with your purchase please notify us immediately at SEAVANASkin.
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